This workspace exists to prove that the first support case already has a visible queue,
a visible recommendation, and a visible current state. The primary owner is still Sage.
Queue Live ticket intake
Case card Four-line trust proof
Status One visible next step
Queue truthThe first ticket is visible as soon as widget ingress succeeds.
Case truthThe handling recommendation should be legible without opening a separate dashboard.
Status truthThe current owner and next action should be obvious at a glance.
身份校验
当前页面需要以商户后台身份访问
请从正确的 RunAI 商户入口重新进入该 workspace。
当前商户身份
Woo 店铺连接将绑定到当前商户工作区
只有确认当前 workspace 与商户身份无误后，才应继续填写 Woo 凭据。
当前工作区—
当前商户—
访问方式—
Queue Proof
Support Workspace
Sage-owned queue for native widget tickets. This panel should answer one question fast:
has a real customer signal entered, and which case should you inspect first?
Queue filters Needs My Review / Overdue / Source
Reviewer continuity: noneWho is reviewing this case right now.Operator continuity: noneWhich backstage route is carrying the current operator handoff.
Team Invite
Invite a teammate
Use the existing invite pipeline. Email or phone is enough for P0.
Invites will appear here.
Org Chart
Current reporting lines
Read-only org view from live entities, org edges, and channel bindings.
Zendesk Connect
Connect your Zendesk workspace
Paste your Zendesk address here. We will open the correct authorization page for that workspace.
Enter your Zendesk address to continue.
Shopify Connect
Connect your Shopify store
Keep one simple entry, then choose the correct setup path for your store.
第一阶段将使用 WordPress username or email + Application Password
作为唯一主路径。提交后会立即在线验证订单读面；验证成功才会保存。
Store URL—
WordPress 账号—
授权方式WordPress Application Password
Woo 连接状态将显示在这里。
This queue is evidence of ingress and review readiness. It is not the main place where a
CEO should live all day.
Case Proof
Ticket Detail
The magic moment is not that a ticket exists. It is that a case already has a legible
summary, a proposed handling plan, and a current state you can trust.
Case timeline customer, AI, human, state changes
AI SummaryNo AI summary yet.
Suggested ReplyA suggested reply will appear after the first ticket is loaded.
Why This Handling Makes SenseThe first live case will explain why Bolt is taking this next step.
Current StateWaiting for the first live ticket.
Current OwnerSage
Next Visible ActionSend one real customer message to create the first live case.
Needs HumanNo
Workspace rule
If the handling is unclear, the page has failed. Every case shown here should make the
queue, the recommendation, and the current owner/state visible without requiring a
separate dashboard.
Review actions
Keep the main trust loop in Sage chat. Use this surface to verify the evidence, then
approve, escalate, or correct with full context already visible.