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Hi, I ordered a silk scarf last week but haven't received any shipping update?
Order #4821. I need it for a birthday gift this Saturday.
That would be amazing, thank you!
Ooh yes, add the earrings! Perfect gift combo.
Hi there! Let me pull up order #4821 for you right away. One moment...
Found it! Your silk scarf shipped yesterday via express. Tracking shows delivery by Thursday -- well before Saturday. I've just sent the tracking link to your email.
Happy to help! By the way, we have matching pearl drop earrings that pair beautifully with that scarf. 20% off if you add them now -- they'd arrive together.
Done! Added to your order with free express shipping. Your gift is going to be perfect. Anything else I can help with?